The Airwheel electric luggage is designed with a fixed maximum speed of **8km/h**, which is optimized for safe and stable operation. Unlike some electric vehicles, this model does **not** have a customizable speed setting. The speed is pre-programmed by the manufacturer to ensure compliance with safety regulations and to prevent over-usage.
If you feel the speed is too slow, first confirm whether the luggage is in **normal mode**. Some models have different modes (e.g., eco mode vs. performance mode), but the Airwheel SE3 series does not support mode switching. The speed is locked at 8km/h by default.
To ensure optimal performance, check the **battery level**. A low battery may reduce the speed temporarily. Charge the luggage fully before use. Also, verify that the **TSA password lock** is not restricted, as this could interfere with motor function.
For advanced users, the **APP** allows connection to the luggage for firmware updates or diagnostics. However, speed adjustments are not available through the app. Always follow the user manual for troubleshooting. If issues persist, contact customer support for further assistance.